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Are all products in stock?

The majority of products are held in stock, however we do not always have every item in stock. We will notify you if this is the case and will on lead time, which may be from 1 to 3 weeks.

Colour of products

We will always endeavour to ensure all colours and images are accurate of all products displayed on our website, however we cannot guarantee every image will accurately depict the correct colour of the product. We can always supply additional images or information on any product listed on our website.

Please contact us if you have any queries in regards to colour, size or anything else before purchasing at info@alfag.co.uk or 0203 105 7167.

I can’t find what I am looking for

If you have seen or require a particular product that is not listed on our website, please do not hesitate to contact us. We are able to produce bespoke articles from our existing collection, or from your individual requirements (minimum order quantities will be required).

Our London Showroom is by appointment only and hosts many articles not listed on our website. Please contact us at info@alfag.co.uk or 0203 105 7167 if you would like to arrange an appointment.

I need to edit my order

We aim to deliver your products as soon as possible. If you wish to amend or add to your order, please let us know as soon as you can via info@alfag.co.uk or 0203 105 7167.

Can I visit your London Showroom?

If you'd like to see the latest collections, please send us an email to make an appointment to visit the Director at our London Showroom as many articles are not listed on our website. Please contact us at info@alfag.co.uk or 0203 105 7167 if you would like to arrange an appointment.
If you'd like to collect an order purchased online or to buy something on-site, please check the updated opening hours on Google Maps.

Can I request samples or swatches?

If you require samples, please contact us at info@alfag.co.uk or 0203 105 7167 for further information. Please note, shipping costs may apply.

How we pack your orders?

At Alfa-G, we prioritise sustainability by packing your orders in gently used boxes from other brands, ensuring they are clean and study for reuse. This eco-friendly approach helps reduce waste and supports our commitment to a healthier planet. Thank you for joining us in our green initiative!